Privacy Policy

1. Information We Collect

We collect information you provide directly, including your name, email address, and billing information. We also collect data generated through your use of the Service, including conversation data, appointment records, and usage analytics.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve the Service; process transactions; send transactional and promotional communications; and comply with legal obligations.

3. Data Storage

Your data is stored securely using Supabase (PostgreSQL) hosted infrastructure. We implement industry-standard security measures to protect your data.

4. Third-Party Services

PulsePilot integrates with third-party services including Meta (Instagram/WhatsApp), Google, Deepgram, and Paddle. Each of these services has its own privacy policy governing their use of your data.

5. Payment Information

Payment processing is handled by Paddle.com. We do not store your credit card or payment details on our servers.

6. Data Sharing

We do not sell your personal information. We may share data with service providers who assist in operating the Service, subject to confidentiality agreements.

7. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at support@pulsepilot.app

8. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party tracking or advertising cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service.

10. Contact

For privacy-related questions, contact us at support@pulsepilot.app